a) Information You Provide to Us Directly:When you create an account, place an order, or contact us, we may collect the following information:

Personal Identifiers: Name, email address, phone number, and date of birth (if provided).
Address Information: Billing address and shipping address.
Account Information: Username and password.
Payment Information: Credit/debit card details, net banking details, or other payment instrument information. (Note: We do not store your complete credit card numbers; this is handled securely by our payment gateway partners).
Communication: Any messages, feedback, or queries you send to our customer support team.

b) Information We Collect Automatically:
When you visit our website, we automatically collect certain technical data:

Device and Usage Data: IP address, browser type, operating system, the pages you visit, the time spent on those pages, and other diagnostic data.
Cookies and Tracking Data: We use cookies, pixel tags, and similar technologies to track your activity on our site, hold your shopping cart, and understand your preferences. You can learn more about this in our “Cookies” section below.

2. How We Use Your Information
We use the information we collect for various purposes, including:

To Process and Fulfill Your Orders: To manage your purchases, process payments, and arrange for delivery of your beautiful Indian garments.
To Provide Customer Support: To respond to your inquiries, address your concerns, and provide assistance.
To Communicate With You: To send you transactional emails (order confirmation, shipping updates) and, with your consent, promotional emails about our latest collections, offers, and trends.
To Improve Our Website: To analyze user behavior and site traffic to enhance your shopping experience, improve our product offerings, and optimize the performance of our portal.
For Security and Fraud Prevention: To detect and prevent fraudulent transactions and ensure the security of our platform.
To Comply with Legal Obligations: To meet legal and regulatory requirements under Indian law, such as the Information Technology Act, 2000.

3. Sharing and Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers: We share information with trusted third-party service providers who assist us in operating our business, such as payment gateways (e.g., Razorpay, PayU), shipping partners (e.g., FedEx, Delhivery), and analytics providers (e.g., Google Analytics). These partners are only authorized to use your information as necessary to provide these services to us.
Legal Requirements: We may disclose your information if required to do so by law, court order, or any other government authority, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be one of the transferred assets.

4. Data Security and Retention
We are committed to protecting the security of your data. We implement “reasonable security practices and procedures” as mandated under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. This includes technical measures like Secure Sockets Layer (SSL) encryption for data transmission and robust administrative and physical safeguards.

We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, or as required by law for record-keeping purposes.

5. Cookies and Tracking Technologies
Our website uses “cookies” to enhance your experience. A cookie is a small text file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We use the following types of cookies:

Essential Cookies: Necessary for the website to function, such as for managing your shopping cart.
Analytical and Performance Cookies: To help us understand how visitors interact with our website by collecting and reporting information anonymously.
Advertising Cookies: To deliver advertisements that are relevant to you and your interests.
6. Your Rights
You have the following rights regarding your personal data:

Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.
Opt-Out: You can opt-out of receiving promotional emails from us by clicking the “unsubscribe” link provided in such emails.
Data Deletion: You can request the deletion of your account and associated personal data, subject to legal obligations we may have to retain certain information.
To exercise any of these rights, please contact us at sanchauhan5464@gmail.com.

7. Children’s Privacy
Our website is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information from our records.

8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” above. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us:

Nandnigarments
H.N. 118 F/F Old No A-26, KH NO. 11, Gali no 2, Nand Ram Mohalla Ghonda, Delhi, North East Delhi, Delhi, 110053
Email: sanchauhan5464@gmail.com
Phone: 9999415464